Search Reviews By Vehicle
Customer Reviews (4,843 total)
Tuner problems
Casey was very helpful getting all my problems worked out!!
Customer service 10/10
I had a problem with a part that I broke. Despite it being my fault, Tyson and the team helped me out as much as possible. The new part is on its way! They were very quick to respond to emails and resolved this immediately! Thanks very much!
Very easy to install. Great upgrade.
BEST EVER
This is the best upgrade I have ever done to my truck. The tunes are amazing and the product is as well. I feel like I just bought a new truck and i cannot stop driving it.
True reviews.
Let me just say that when I had any questions, John was very quick to get back to me. As far as the reviews,parts and directions. Everything was what they said it would be. Right down to every nut and bolt. Everything was there . I will recommend diesel dudes to every one. Thanks again.
Great customer service and products
I just wanted to give a shout out to Adrian and John, they both took care of all my needs and gave me excellent customer service. I snagged a full turbo back system and EFI set of tunes. Trucks running great and sounding even better! Appreciate it again you guys, I’ll be referring everyone I know with a diesel
Tuner plug kit
Plug kit worked well, pricie though for plastic
Awesome Customer Service
Support is awesome! Jamie called right as I was about to submit a ticket and stayed on the line with me to make sure I included every detail of my issue. This is exactly why I chose you guys. Keep up the great work!
2015 Ram 2500 Delete Bundle EFI live tuner
Honestly, everything fit nicely the delete pipe wasn’t all bent out of shape and all clamps, bolts, and block plates came as should! This was my first time deleting a truck and it took me maybe 8hrs total biggest fight was getting the factory exhaust loose. However my only issue was my switch on the fly did not arrive with my tuner or any of the other parts, but thankfully TheDieselDudes customer support was awesome and got me the switch within a few days. I’d also like to tell everyone who’s debating doing it themselves or paying someone to do it, just do it yourself you’ll save a ton of money and if you have tools it’s not that bad of a job! plus you can follow along to Dark Iron Diesels tutorial on YouTube
Ram Cummins 6.7 Full Delete Bundle | 2022-2024
Customer service
Really like how quick Antony responded with questions I had, I appreciate helpfulness and will continue to do Business with the dudes.
Nice and easy diy
This was great for my 6.7 Cummins. Took me about 4 hours by myself, the support on the flash was not really needed but they did respond to the one question I had in few minutes. Everything came in a matter of days and had no issues putting into the truck. Very highly recommend this company. Thanks
Great service
Very helpful and punctual on answering questions they didn’t know right of hand . And professional.
Great experience so far
Great experience so far. Asked a few questions before I ordered and received quick replies. Once order was placed I had everything in just 5 days. Had small issue with missing some hardware and was resolved quickly. Thanks Tyson! Can’t wait to install.
Diesel Dudes
Great company, excellent customer service, would buy another kit .
Great Customer Service
Every time I’ve call they were very helpful and never made me feel like my question was an inconvenience. I truly appreciate it. I purchased the kit a few months back and life happened. I was not able to complete the process. Tom from customer support assured me there was no problem and the I get life time support. They are there to help you make it happen. I appreciate Tom’s support.
Once I’m able to complete the installation I will follow up with an other review/comment. This was more to highlight they have always called me back and never left me hanging.
THANKS.
2022 Ram 3500
I bought the delete kit for my truck, and had installed with no issues. Truck runs great and I love that I can clear out any codes that pop up
Quick and easy
Quick and easy install
Everything was perfect fit
Everything was perfect fit, easy installation and easy to follow instructions
2015 Ram 6.7 Cummins Full Delete Bundle
The full bundle kit from the Diesel Dudes all in all was a very thorough well thought out kit. I was able to complete the EGR Delete and Exhaust within the time frames they ball parked. The EZLYNK tuner was also pretty easy. I'm not a big read all of the directions guy so follwing the Dark Iron Diesel videos was very helpful. I did do the Banks Monster Ram Intake Grid Heater Delete at the same time which was definitely the right time to do both.
Delete bundle
Wanted to say kudos to the DD team for the prompt response with a couple issues i encountered after install. Tyson and the support team answered questions I had promptly in which I wasn't expecting an answer since it was in the evening. Troubleshooting the issue and resolving it. Again kudos much appreciated DD !!
Top Notch
Had an issue trying to upload the information on the Ezlink app .. Left a voice message and within minutes I received a call from Alice . That's customer service service going above and beyond much appreciated from the Diesel Dudes team
. I really recommend this company for your Diesel trucks needs .
Delete installation
Straight forward, easy installation, I'm 66 and did it myself on the ground. I've checked my mpg twice at 60 mph and both times the truck showed 27.3 mpg. Thanks Diesel dudes.
DPF & CAT Delete Pipe | Ford Powerstroke 2017-2019
Great service and instructions
Great service and instructions. Easy to install.
Great customer service great products support was impeccable
Great customer service great products support was impeccable. Would recommend them to anybody easy to install.
Tuner Harness Plug Kit | GM/Chevy 2011-2023 | Shibby Engineering
Not difficult to install
Not difficult to install. I gained a ton of power and around 100 miles per tank of fuel. Waited this long to do the review so I had a good working idea on how nice it is. I have been towing a trailer with all kinds of equipment for 45 years, this has been by far the truck after the install. Did a lot of research before I bought. This unit was an awesome choice. Thank you guys. You were very attentive to all my questions and available 100% of the time. I absolutely would recommend you to anyone who asks. Thanks again!
Stellar customer service
Leaving just another quick review to say the Tyson was very responsive to my questions and needs. Since I am new to the whole delete and EZ Lunk game, Tyson was nice enough to ensure all of my questions were answered. Thanks again Diesel Dudes!
Awesomeness
Couldn’t be happier! everything worked great! quality stuff!
Easy Peasy
The kit was easy and the written instructions coupled with the videos were great! The exhaust was also simple with the supplied clamps.
Overall good
Overall good experience
LML Delete.
Full LML delete. All product came in. Thanks to Dark iron diesel video the install went great. Had a leak of the EGR delete hose kit being faulty but I reached out to support and Tyson helped me out and was able to send me a new hose kit free of charge.
2019 Dodge ram 2500 kit review
Ordered the kit with the July sale, and it came super quick. Finally got it installed by a company and it all went smoothly, had some questions about the tune files since there where so many to choose from, and the techs got back to me right away on ezlynk even on a long weekend.
Tuner Harness Plug Kit | GM/Chevy 2011-2016 | Shibby Engineering
Happy customer
Very happy with all the parts and customer service. Had an issue with delivery on the ez link and John took care of it immediately. All parts came within a week and everything fit perfectly.
Sweet
Everything that you thought it would be and heard that it was!
Great product! Super useful to keep an eye on temps.
Casey was awesome thank you
EZ Lynk AA3
Simple to use, messaging with tuner had quick responses in real time...
First impressions are great, my specific tune woke the truck up from its original tune...
Bought the truck already deleated with no way to access the ECM/TCM, that being said EZ Lynk has saved the day with room to grow (unlimited access).
Full delete kit F350 powerstroke!
Everything went great! Very happy with the service and Fast response. Casey was very helpful! Thanks again!!
Awesome customer service
Ordered my delete bundle today and their customer service is top tier! Cynthia, Ian and General Manager Steve have been the most helpful customer service I’ve ever been in touch with. Can’t say enough on how helpful they are. 10/10 would recommend these guys to anyone!
Customer Assistance
I ran into some small issues with my truck and worked with Tyson to resolve the problems. The dude was fantastic to work with. His responses were quick, and he often went above and beyond with his help.
Process was easy
Process was easy, a couple new clamps for the muffler is required, caps for sensor wires would be beneficial to the customer. The tune and the hardware kit was instructed very well.
L5p
Great company
Great product
Great workers
Awesome support
I deleted my 2018 Cummins with the help of the diesel dudes. Their support team is phenomenal. John helped me out today and he was top notch!!!!
Cynthia phone support team
I had an excellent experience with Cynthia on the Diesel Dudes phone support team. She was courteous, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, made sure I understood everything, and never made me feel rushed. What really stood out was that she went the extra mile to ensure I was completely taken care of. Outstanding customer service like hers is hard to find these days. Thank you, Cynthia, for making the experience so easy and stress-free!
2013 Ford 6.7 cab & chassis delete kit
Great product but a bit hard to follow the process. Ships from multiple locations with no material list, parts mostly fit but not hard to make work with a bit of mechanical knowledge. Had to reach out to Tyson in customer support as I uploaded the wrong EZLynk app (I'm an old fart that is not a techy) When said and done all worked out great.
First time buyer
I'm giving this review 4 stars for just a simple reason that the way the web site advertised the bundle for my truck was a little confusing at first. Buying a tune bundle for my tow rig that is used for work and at first thought it wasn't going to work out was nothing short of disappointing. But after speaking to Tyson and the techs they were able to straighten out everything for me and get me back on track . Big thanks to you guys for taking care of my concerns so quickly so I can get back to work. Being a little more old school I do wish there was a tech line that you could speak to instead of just email. Sometimes when time is critical its just easier . All the parts fit as expected and will definitely be buying from. You guys again thanks Tyson!
Customer service
Good customer service, got right back to bak to me same day
Page 13 of 97
